Returns & Exchange

Return window

You can request a return or an exchange within 7 days of receiving your order.

Condition of items

To be accepted, items must be:

• Unworn, unwashed and unaltered
• In their original condition with all tags attached
• Returned with the original packaging where possible

Items showing signs of wear, washing or alteration can't be accepted.

How to return an item

1. Message us on Instagram with your name, phone number and the reason for the return.
2. We'll confirm your request and arrange a pickup or drop-off.
3. Once we receive and check the item, we process your exchange or refund.

Exchanges

You can exchange an item for a different size or colour, subject to availability. If the item you want is out of stock, we'll offer a refund instead.

Refunds

Since orders are paid on delivery, approved refunds are returned using the method we agree with you, within 5 working days of us receiving the item.

Damaged or incorrect items

If your order arrives damaged or isn't what you ordered, contact us within 48 hours of delivery. We'll replace it or refund you, and we'll cover the delivery cost of the return.

Delivery costs on returns

If you return an item because you changed your mind or ordered the wrong size, the original delivery fee is not refunded.

Items that can't be returned

Items marked as final sale at the time of purchase can't be returned or exchanged.